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Meet the HAA Staff


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  • Jeff Hall, CAE, Executive Vice President
    Oversees the entire association staff and the association's mission. Works directly with the HAA Board of Directors on all association functions.

      713.595.0304
      281.582.1504
      jhall@haaonline.org

     

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  • Susan Hinkley, CAE, Vice President & General Manager, Community Outreach/Product Service Council liaison
    Oversees staff and organizes events and volunteers for numerous Community Outreach programs, including the Food Drive and the All-Stars Sports Challenge; is the liaison to the HAA supplier committee, the Product Service Council.

      713.595.0313
      281.582.1504
      shinkley@haaonline.org

     

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  • Andy Teas, CAE, Vice President, Public Affairs
    Monitors government actions in Houston, Harris County and surrounding cities and districts, as well as the state and federal levels. Keeps members up-to-date on government action - pro and con - and works with government policymakers to see that the needs of the apartment industry are considered.

      713.595.0303
      281.582.1520
      ateas@haaonline.org

     

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  • Emily Hilton, CPP, Vice President, Professional Development
    Oversees the Houston Apartment Foundation education programs, including the APPLE workshops, professional designations, Distance Learning and the Career and Community Development Committee to promote careers.

      713.595.0319
      281.582.1508
      ehilton@haaonline.org

     

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  • Amanda Sherbondy, Membership & Marketing, Supplier Services/Marketing Opportunities
    Oversees all membership and marketing programs and activities. Assists supplier members in marketing their business to owner/ management companies through ABODE and Directory & Buyer's Guide advertising, selling exhibit space for the annual HAA Education Conference & Expo and sponsorship auctions.

      713.595.0316
      281.582.1513
      asherbondy@haaonline.org

     

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  • Lauren Wolfson, Membership and Marketing Coordinator
    Assists potential and existing members get the most of our their HAA Membership including recruitment and networking. She also handles membership records, database, and coordinates volunteer involvement.

      713.595.0322
      281.582.1503
      lwolfson@haaonline.org

     

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  • Art Eidman, Information Technology
    Oversees all information technology functions of HAA, including computer, data base and Web access for Resident Credit Reporting. Also oversees technical support for staff.

      713.595.0305
      281.933.8412
      aeidman@haaonline.org

     

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  • Will Alfaro, Webmaster/Online Media and IT
    Oversees online media including the Web site and e-mail communications. JobTarget support, Provides information technology and technical support for Rental Credit Reporting.

      713.595.0327
      281.933.8412
      walfaro@haaonline.org

     

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  • Alpa Patel, Public Affairs Specialist
    Assist VP of Public Affairs with the Legislative Committee meetings. Oversee administration, fundraising, and endorsement recommendations relating to the HAA Political Action Committee and monitoring, communication and advocacy with the City of Houston, particularly the office of the mayor, the city council and key departments including police, fire, planning, public works and health.

      713.595.0302
      281.582.1520
      apatel@haaonline.org

     

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  • Lauren Turner, CMP, Strategic Growth Manager
    Collaborate with the Strategic Growth Committee Chair and Committee on outreach meetings in the HAA region. Assist elected officials with apartment-related constituent requests and casework.

      713.595.0335
      281.582.1520
      lturner@haaonline.org

     

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  • Emily Bannwarth, Events & Meetings
    Oversees and organizes general meetings, special events and fundraisers, including the gala, chili cook-off, Honors Awards and volleyball and bowling tournaments. 
      713.595.0323
      281.582.1508
      ebannwarth@haaonline.org

     

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  • Deborah Nix, Publications
    Oversees the creative development, editorial content and design of printed materials, including ABODE magazine, the annual Directory and Buyer's Guide, event marketing and related projects.

      713.595.0333
      281.582.1506
      dnix@haaonline.org


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  • Morgan Taylor, Writer/Editor
    Oversees and produces ABODE’s editorial content. A former newspaper reporter, Morgan researches, writes and edits for the magazine, coordinates and leads interviews.

      713.595.0334
      281.582.1506
      mtaylor@haaonline.org


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  • Nancy Li Lo, CPA, Controller, Accounting
    Oversees cash management and revenue collection. Monitors operations and bookkeeping for HAA's three corporations and the political action committee. Also handles personnel and employee benefits administration.

      713.595.0310
      281.582.1505
      nlo@haaonline.org

     

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  • Cindy Ramirez, Accounting
    Assists in revenue collections and daily operational accounting items including record keeping, invoicing and member accounts.

      713.595.0311
      281.582.1505
      cramirez@haaonline.org

     

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  • Lan Tran, Accounting
    Assists in daily operational accounting items and record keeping.

      713.595.0308
      281.582.1505
      ltran@haaonline.org

     

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  • Matilde Luna, Resident Relations
    Answers questions from both apartment personnel and residents concerning leases and owners rights and responsibilities to provide an alternative to filing court cases. Oversees the two Resident Relations Committees.

      713.595.0300
      281.582.1508
      mluna@haaonline.org

     

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  • Tina DeFiore, Rental Credit Reporting (RCR)
    Responsible for the sales and marketing of RCR, in partnership with CoreLogic SafeRent, which includes the development of marketing plans, recruitment of new subscribers, collection of data, building partnerships with management districts and retention programs for existing customers.

      713.595.0330
      281.582.1515
      tdefiore@haaonline.org

     

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  • Luisa Arevalo, Rental Credit Reporting (RCR)
    Maintains Resident Credit Reporting, powered by CoreLogic SafeRent, providing rental credit information to RCR subscribers. Provides customer support for rental histories and enters database updates. Assists residents with disputes and handles report re-investigations.

      713.595.0329
      281.582.1515
      larevalo@haaonline.org

     

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  • Marie Garza, Building Management 
    Oversees office building maintenance, rentals, supply purchase and vendor contracts. Assists on-site owner management staff with ordering forms helping to streamline the operating of their properties. The Texas Apartment Association lease, Redbook and many other forms are available.

      713.595.0306
      281.582.1503
      mgarza@haaonline.org
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  • Cynthia Gonzalez, Front Desk
    Responsible for answering incoming calls from members and the general public. Assists in the maintaining of the HAA database, registration processing and customer service for Resident Credit Reporting and Resident Relations.

      713.595.0300
      281.582.1503
      cgonzalez@haaonline.org

     

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  • Karen Mitchell, Education
    Responsible for course and seminar registrations and answering questions about designation programs including as well as other other education  and professional development programs.

      713.595.0314
      281.582.1508
      kmitchell@haaonline.org