• How long have they been active in the industry? I started in this industry as a leasing agent 27 years ago.  
• Who is your customer?Property management and vendors.
• What committee/club are you working on in HAA? Currently on Expo Committee, Resident Relations Committee, Go Getters, Community Outreach, Ambassadors
• Why do you work in this industry? What keeps you passionate about it? I love this industry because we are one huge family. Working for The Liberty Group, I am blessed with the opportunity of helping others find a career in this amazing industry and grow our HAA family.

	713.443.2813
	angiea@thelibertygroup.com

• How long have they been active in the industry? I have been in the industry for 7 years. About 5 years on the management side and 2 years on the vendor side.  
• Who is your customer?Our immediate customer is anyone needing emergency restoration/rebuild services. We partner with Ownership, Asset Managers, Construction Managers, Executive Management, Regional Managers and Property Managers..
• What committee/club are you working on in HAA? Ambassador One Society, Next, Community Outreach, Career and Community Development Committee
• Why do you work in this industry? What keeps you passionate about it? In two simple words “the people”. You could meet someone new every day and would not scratch the surface of the number of contacts and industry connections there are. The industry is intertwined with professional partnerships that are also long lasting relationships that would mirror family ties. We learn together, we support each other and we move forward as ONE.

	832.795.6033
	chris.bell@cottonteam.com

• How long have they been active in the industry? Eleven years   
• Who is your customer?Asset Manager, Regional Manager, and Property Manager.
• What committee/club are you working on in HAA? Ambassadors, Expo, Community Outreach and Career and Community Development Committee
• Why do you work in this industry? What keeps you passionate about it? I enjoy meeting new people and developing strong working partnerships.  

	713.806.9830
	marivel.bownds@valetliving.com

Dixie Caldwell, CAS, Apartments.com

• How long have they been active in the industry?  I have been in the industry for 20 years and I was on the management side for 8 of those years.
• Who do you sell to? Who is your customer? Our customers are properties, management companies, owners and development companies. We provide cloud and managed video surveillance and remote guarding.  ControlByNet is able to integrate current cameras allowing customers to keep their current hardware. ControlbyNet also partners with the top camera companies to provide a complete video surveillance installation. 
• What committee/club are you working on in HAA? Ambassadors, Careers and Community Development Committee, Community Outreach, Chili Cook Off, Century Club, PAC and Go Getters 
• Why do you work in this industry? What keeps you passionate about it? I enjoy the multifamily industry because of the great people and awesome opportunities it present and every day is different and exciting. It’s been 18 years and I am still learning new things and meeting new people. I am looking forward to sharing my experiences with new supplier member’s to make their experience as great as mine. 

	281.851.0447
	dcaldwell@costar.com

• How long have they been active in the industry? I have been active in the industry for nearly 20 years. I took a short break while I worked in Austin for a few years. 
• Who do you sell to? Who is your customer? My customers are anyone from the onsite maintenance team all the way up to the owner of the management company/property. No project is too large or small.
• What committee/club are you working on in HAA? PAC, Chili Cook Off, EXPO....
• Why do you work in this industry? What keeps you passionate about it? My whole career has been surrounded by multifamily and the HAA. From my days of selling paint to my days now in construction, this industry has always been here for me and my family. I have built lifelong friendships/relationships that have not only helped me professionally, but personally. Being able to see the difference I can make for my clients is something I take pride in and will continue to do.

	281.636.2214
	nealc@gemstarconstruction.com

• How long have they been active in the industry? Grew up in flooring, started working the apartment industry in 2008, joined HAA in 2017.
• Who do you sell to? Who is your customer? We sell to anyone who needs to buy flooring; residential, commercial, and Multifamily. In the Multifamily industry, we work with everyone from the maintenance to the owner. Anyone who can make the decision to purchase.
• What committee/club are you working on in HAA? Ambassadors, NEXT, Expo, PAC.
• Why do you work in this industry? What keeps you passionate about it? I work in this industry because of the people. Over the years, I have been lucky to form many great friendships. Watching those friends grow in their professional and personal lives keeps my passion for this industry growing.

	512.739.4748
	sean@myflooringwarehouse.com

• How long have they been active in the industry?  I’ve been in the industry for 16 years. About 10 years of that time was spent working on the management side. I have a pretty broad perspective of our industry. I’ve worked as a leasing agent, assistant manager and manager on site. I have association experience and I’ve been a supplier for a few years now.
• Who do you sell to? Who is your customer? I sell to managers, regionals, owners.
• What committee/club are you working on in HAA? Co-Captain for Ambassadors, Community Outreach, HAA NEXT, Go Getters, PAC, Chili Cook-Off Committee and Expo Committee
• Why do you work in this industry? What keeps you passionate about it? There are so many opportunities in our industry. There is never a dull moment in multifamily no matter what area you work in. It’s always exciting and there’s always something new to learn. We live in a great city that is booming with opportunity, especially in our industry and that makes it easy to stay passionate. I’ve also met some pretty amazing people along the way!

	903.277.5451
	deborah@oneappguarantee.com

• How long have they been active in the industry? Four years 
• Who do you sell to? Who is your customer? Greystar, Orion, Francis, Tarantino
• What committee/club are you working on in HAA? Ambassadors, chili committee, community outreach, PAC, Expo committee
• Why do you work in this industry? What keeps you passionate about it? Every day is different from the day before. I come to work and don’t know what may come my way or whom I may meet. It is a never ending adventure.

	713.859.8799
	DDeVries@campconstruction.com

• How long have they been active in the industry? I joined our amazing industry in 2009, I started as a temporary Leasing Professional for The Liberty Group. I worked in the property management side for almost ten years, and switched over to the vendor side at the end of 2018. I’ve been blessed to work for some of the greatest management companies, Earthworks Inc, and now Century AC Supply. 
• Who is your customer? My target customer would be anyone in need of HVAC: equipment, supplies, multifamily services, training, tech support, etc. We do it all!
• What committee/club are you working on in HAA? I’m proudly involved in several organizations within the HAA. I’m an Ambassador ONE Society co-captain, Community Outreach Committee member, Go-Getter Club co-captain, HAA NEXT Committee member, and Political Action Committee voting member.
• Why do you work in this industry? What keeps you passionate about it? I work in this industry because I fell in love with it. I started from the bottom and decided to turn it into my career, and it was easily one of the best decisions of my life. I’m passionate about providing the best customer service, building relationships, and saving my clients’ day! 
• What would you say are your areas of industry knowledge and expertise? I worked in property management for about ten years, starting as a leasing professional, assistant manager and closed this beautiful chapter of my career as a property manager.  I then worked as an account manager for Earthworks, a landscape company for a year where I learned so much about curb appeal, seasonal flowers, irrigation, payroll , project management, and HR.  Last but not least, I joined Century AC Supply at the end of 2019, where I learn something new HVAC related every day.  I love it.  Knowledge is power and I enjoy growing and learning from the best peers in our industry! 

	346.269.2964
	ggone@centuryac.com

• How long have they been active in the industry? I have spent over 30 years in the apartment industry on the vendor side , beginning in college as maintenance supervisor 
• Who do you sell to? Who is your customer? We sell (MRO) Maintenance Repair and Operations to management companies, also renovations and upgrades to apartment communities
• What committee/club are you working on in HAA? Actively involved Ambassadors, Century Club, Go Getter and Resident Relations
• Why do you work in this industry? What keeps you passionate about it? I have spent my entire career in the apartment industry. I am extremely passionate about this industry helping customers fulfill their needs and grow their business. Every day is a new day and so glad to be involved with the greatest Apartment Association in the country. I enjoy mentoring new members and explain the benefits of getting involved and giving back

	281.620.9375
	jimmie.hotz@chadwellsupply.com

• How long have they been active in the industry? 3 years
• Who do you sell to? Who is your customer? All management companies, owners, developers, and general contractors.
• What committee/club are you working on in HAA? Go-getters, Ambassadors team captain, Outreach committee, Chili cookoff committee, NEXT Young Professional group's co-chair, Board of Directors, and Political Action Committee.
• Why do you work in this industry? What keeps you passionate about it? The people.. there are so many hard working, creative, passionate people in this industry and I am proud to just be a part of it. The people in this industry care about each other, inspire each other, and lean on each other, and that makes my career so much more fulfilling. It pushes me to be better and do better for this multi-family community.

	832.921.6690
	akelly@brandtelectrical.com

• How long have they been active in the industry? I have been active for about 8 years and only on the vendor side.
• Who do you sell to? Who is your customer? I sell to property manager's, supervisors, marketing directors and owners depending on the company. My customer is anyone who leases on-site, managers/supervises/owns a property that is looking to market to prospective renters.
• What committee/club are you working on in HAA? I am a part of the Ambassador Club, Community Outreach and CCDC.
• Why do you work in this industry? What keeps you passionate about it? I actually fell into the apartment industry without knowing anything about it and have been impressed constantly with all of the opportunity. I love the camaraderie among everyone in the industry, even competitors, and the opportunity to grow, especially in regards to education. What keeps me passionate is the relationships and friendships I've formed as well as the opportunity to constantly grow and learn.

	281.250.9517
	dknight@comm-fit.com

Stephanie Krop, CASE, Poolsure

• How long have they been active in the industry? I have been active in the industry since fall of 1989, working onsite from 1989-2004 and starting on the vendor path in 1994 with The Apartment Guide. I was with Direct Energy for almost 8 years, Buyers Access and now Poolsure.
• Who do you sell to? Who is your customer?  
• What committee/club are you working on in HAA? Expo Committee, Chili-Cookoff Committee, PSC.
• Why do you work in this industry? What keeps you passionate about it? I've grown up in the industry. My first job was part-time leasing, while going to night school. I was blessed to be surrounded and mentored by industry leaders from the beginning. These contacts enabled me to mature and utilize the knowledge in not only my onsite experience, but also when I joined the vendor side. The multi-family industry is the largest "family" on earth...and is very likely we have shared all aspects of our lives through births, deaths and disasters...and anything in between. I have the privilege of working with people, I care about. This enables me to stay motivated to do my best, thus motivates my team into providing their very best to our clients...our extended family. I think our success comes not so much from what we do in our job, but how well we do it...and who we are taking along for the ride.

	281. 914.0274
	skrop@poolsure.com

• How long have they been active in the industry? I have been working in our industry since 1998 when I began my career as a leasing agent. On site I have held the positions of: assistant manager, manager and marketing director. I became an active supplier member in 2005 with the Houston Apartment Guide and now with The Liberty Group since 2008. I am currently the Regional Manager over Liberty’s temporary division and cover Texas and Colorado. Having the experience of working on the management side has helped me greatly in understanding the challenges my clients face day to day and that knowledge gives me the ability to team up with my clients to provide the most effective staffing solutions and assist with any personal development opportunities within the HAA.  
• Who do you sell to? Who is your customer? My customers are both our management partners and supplier members including any positions from corporate offices positions, sales positions and administrators to all on site, leasing, maintenance staff and management positions.     
• What committee/club are you working on in HAA? I am currently the PSC President for 2020, PAC Trustee, Career and Community Development, Go Getters membership committee, Leadership Lyceum Graduate in 2016, on the HAA Board Of Directors and an alternate delegate for the TAA.
• Why do you work in this industry? What keeps you passionate about it? Our association provides a platform that fosters personal and professional growth while providing an opportunity to give back to our industry and community. My belief is it is our responsibility to share our experience and mentor new supplier members in order to continue to grow our association year over year . I have been Blessed with many wonderful opportunities and friends for a lifetime through HAA and my motto is "Pay It Forward"... Now is your time to get involved, let me know how I can help!   

	713.819.3566
	laural@thelibertygroup.com

• How long have they been active in the industry? 17 years
• Who is your customer within multifamily? The manager? supervisor, maintenance staff? The Manager, Supervisor, Maintenance, Owner, Regional (all of the above) 
• What committee/club do you volunteer for in HAA? EXPO, Chili Cook Off, PAC, NEXT, Ambassadors, Product Service Council, Community Outreach
• Why do you work in this industry? What keeps you passionate about it? I love this industry! The people I meet and the friends I make are endless as well as the professional career enhancements. To be able to service someone with the product(s) they need and deliver with excellence is of high importance to me both personally and professionally. It's the feeling I get when assisting someone for the greater good that makes my soul feel full which is what this industry allows me to do on a daily. It is an awesome industry to be involved in and I take much pride in being apart of it.

	832.361.2624
	llevins@rasafloors.com

David Lindley, CAS, FSI Construction, President

• How long have they been active in the industry?  I have been active in the industry since 2013
• Who do you sell to? Who is your customer? My customer is the individual property and the management company. I assist with capital improvements to their assets.
• What committee/club are you working on in HAA?  I serve on the Expo and Chili committees. I am a member of the Ambassador ONE Society, Political Action Committee and Go-Getters.  I am also on the Education Advisory Council.
• Why do you work in this industry? What keeps you passionate about it? I work in this industry for its ties to the community.  I believe every step forward myself and my company make has a real impact on of the people who occupy the units and communities we serve.  Houston is my home.  I am honored to serve with all the individuals who work hard everyday to make the multifamily industry great.  I maintain a high level of passion because I believe every little bit extra we do makes a difference. 

	832.477.1158
	david@fsiconstruction.com

• How long have they been active in the industry?Since 2003 - originally as an asset manager. 
• Have you ever worked on the mgmt side?Since then I’ve been Director of Training, Regional Manager, Asset Manager and now a Supplier. (17 years)
• Who do you sell to? Who is your customer? Everyone. ALN has a product for the owner/management companies as well as supplier members. We collect accurate data nationwide on occupancy, pricing, floorplans and updated contacts at the properties.
• What committee/club are you working on in HAA? Education Committee, Career & Community Development, Ambassadors, Political Action Committee 
• Why do you work in this industry? What keeps you passionate about it? I fell into the industry after the Enron collapse and have loved it since. There are so many great people to work with – both on the management side and the supplier side. Since my original career was education, it’s education that keeps me going. For many years it was on the management side – keeping our associates up to date on everything from leasing, touring, managing, legal issues, technology, etc. Now as a supplier, I love to do the same thing – and translate needs & concepts into strategies that support business growth.

	832.647.8637
	knelsen@alndata.com

• How long have they been active in the industry? We have been active with HAA for over a year, 3 years in July. 
• Who do you sell to? Who is your customer? Everyone needs flooring but we work with upper management, ownership and property management companies.
• What committee/club are you working on in HAA? I am actively involved with Ambassador One as well as HAA Next and Community Outreach. 
• Why do you work in this industry? Because I wanted to join a competitive environment where I could make a difference. Our goal is to push the envelope from a product and service perspective. There's limitless technology and service enhancements that can be done in the flooring industry. We're focused on developing and bringing those enhancements to our multifamily clients to help them become more efficient and profitable. 
• What keeps you passionate about it? Being able to look at problems clients have been experiencing for years and being able to deliver solutions with immediate impact.

	832.721-3200
	doug@myflooringwarehouse.com

• How long have they been active in the industry? Combined about 6 years and I’ve also worked on the management side.    
• Who is your customer within multifamily? The manager? supervisor, maintenance staff? Everyone. I help on site teams, regionals, VP’s, Owners, and even vendors.
• What committee/club do you volunteer for in HAA? NEXT, Ambassadors, Community Outreach, Board of Directors, and Career Development. 
• Why do you work in this industry? What keeps you passionate about it? I’ve never met a group of people that are so passionate to help you. It’s genuine and incredible. The opportunities are endless and the sense of family makes you want to give right back to them. We are a community of people that are constantly trying to improve ourselves and those around us. You can’t find that anywhere else. 

	713.255.2475
	nikkis@thelibertygroup.com