Leadership workshops are designed for:  

  • Senior Executives and Owners
  • Human Resources Professionals
  • Supervisors and Maintenance Supervisors
  • Property Managers
  • Anyone interested in furthering their abilities as a leader

Detailed Session Descriptions

Avenues: Leadership Lane - 1
The ACT of Emotional Intelligence
with Stevie Dawn Carter, Empathix

Emotional intelligence is not a passive skill. It is about taking action in a way that supports empathy, compassion, and understanding of others. In this training, participants will learn how to become more aware of their emotions, how to use better timing in their interactions, and how to communicate in an emotionally intelligent way. We all need to explore emotional intelligence in our daily lives to improve relationships, establish trust, and keep ourselves smiling.

In this class you’ll learn:

  • How to utilize emotional intelligence in their leadership to build trust.
  • The importance of timing within conversations, especially difficult conversations.
  • How to be clearer in our communication so people can understand what is expected of them. It doesn't matter what you say; it only matters what they hear.



Avenues: Leadership Lane – 2
Effective Feedback
With Tyler Enslin, Tyler Enslin International

Creating a culture that embraces frequent candid feedback is essential to the growth of both individuals and organizations. Without it, productivity falls, communication becomes ineffective, and ultimately employee engagement and retention suffer. Although these facts are well known, many still avoid feedback because it can by nature be uncomfortable or even feel personal at times. In this highly interactive training, participants will be equipped with specific skills to deliver even challenging feedback in a way that is both effective and empathetic. Also, attendees of this program will learn specific techniques to receive feedback in a way that allows them to manage their internal and external responses, and as a result gain value from each exchange. While this topic is of particular interest to those in leadership roles, the concepts discussed in this training are essential for employees of all levels to implement.

In this class you’ll learn:

  • Understand the three most common barriers that hinder feedback or make it ineffective.
  • Learn eight techniques to deliver virtually any feedback effectively.
  • Learn five techniques when receiving feedback to manage reactions and gain value.



Avenues: Leadership Lane – 3
Heart Work VS Hard Work – Leading With Intention
With Debbie Phillips

Most think of a leader as being the one at the top of a pyramid. But in servant leadership, the pyramid is turned upside-down, making the needs of others a top priority. Studies reveal this leadership style results in higher performance and engaged employees.  Servant leadership is paramount when building a world class organization, especially in a highly relationship-intensive environment. Our actions as leaders set the temperature for our teams and ultimately for our residents.  Dr. Debbie Phillips, national speaker and industry expert, will explain how to incorporate this leadership style into your professional life.

In this class you’ll learn:

  • Leadership from the Inside Out
  • Getting to the HEART of the matter through Servant Leadership

Ten Traits of Servant Leaders