CAPS: Client Services & Stakeholder Relations 

Date and Time
12/7/2020 8:30 AM to 4:00 PM

Dinerstein Reed Prokop Education Center HAA/HAF Office 4810 Westway Park Blvd. Houston

Work with property owners to clarify their ownership goals. œ Identify and understand key parts of the management agreement that establish the management company’s responsibilities and obligations. œ Create regular owner’s reports to keep the property owner informed of the status of the property. œ Recognize the ways in which lenders, regulatory agencies, and local, state, and federal laws affect the management of multifamily housing properties. œ Coach your site team to provide a safe, habitable living environment for residents, while remaining in compliance with Fair Housing laws. œ Ask yourself the questions that lead to ethical decision-making.

Sponsored by: Sentriforce