Have Questions?

Contact us at education@haaonline.org for further assistance

Event Date(s)

APPLE: Maintenance 1
Wednesday, February 21, 2018 08:30 AM

APPLE: Maintenance - Session II
Tuesday, September 11, 2018 08:30 AM

APPLE: Maintenance Track

Maintenance workshops are designed for

  • Maintenance technicians
  • Maintenance supervisors
  • Housekeepers
  • Porters

Detailed Session Descriptions

APPLE: Maintenance – Session 1
February 22
with Century Air Conditioning

APPLE: Maintenance – Session 2
September 21
Looks Don’t Matter and Other Lies Your Mama Told You
with Katie Rigsby
Groundskeepers, maintenance and the entire make-ready team are vital to the success (or failure) of a property and we have the stats to prove it! In this interactive session, we will look at the multiple roles of the support staff and the impressions they make with prospects and residents alike. Participants are given scenarios and encouraged to discuss where support staff can directly affect occupancy, resident retention and profitability while becoming a valued company asset. Key takeaways include:

  • Learn where maintenance/support staff ranks in the top 10 resident complaints
  • Understand how the role of maintenance and support staff directly affects occupancy, resident retention and profitability
  • Identify what you can do to be a valued company asset and,in turn, increase your earning potential and promotability.


 APPLE: Maintenance – Session 3
November 2
Be Prepared – Total Property Winterization
with Don Willard
Winterizing your property takes a lot more than just dripping faucets. We all know that pipe breaks can be very expensive, inconvenient and possibly dangerous for the property and all the residents. This is why preparing for the dropping temperatures is really important. During this informative session you will learn tips, tricks and great information to prepare your property for Old Man Winter.
You will learn:
• What to winterize
• How to keep community laundry facilities safe
• How to winterize shops, store rooms and mechanical rooms
• Pools, spas and hot tub winterization plans
• Irrigation and plan winterization processes


  Program Times

8:30 a.m. - Check-in begins
9 a.m. to 12 p.m. - Program

Course Location

Unless otherwise noted, all HAA Education classes and events will take place at the Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd., Houston, Texas 77041. 

The APPLE Maintenance Track is sponsor
ed by: Hire Priority