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RCR Contacts

RCR Subscribers

For questions about the RCR Rental History Database, please contact:
Houston Apartment Association
Monday through Friday, 9 a.m. to 4 p.m.
(713) 595-0300
rcr@haaonline.org

Consumer Relations

Questions regarding your RCR Rental Credit History Report should be directed to the at (713) 595-0329. or larevalo@haaonline.org

RCR Help

RCR FAQs Page - Answers to frequently asked questions
FCRA Links - Fair Credit Reporting Act
First Advantage SafeRent (formerly Registry-SafeRent) Contacts
Sales & Training

Monday through Friday
9 a.m. to 8 p.m.(ET)
(800) 999-0350

Client Services

Monday through Friday
8:30 a.m. to 8 p.m. (ET)
Saturday
11:30 a.m. to 5 p.m. (ET)
(800) 811-3495
techsupport@FADVSafeRent.com

Consumer Relations

Automated Consumer Relations Line
(888) 333-2413
ConsumerRelations@FADVSafeRent.com