TAA urges members to participate
in its "Neighbors CARE" program and
combat heat-related injuries
temperatures begin to heat up around the state, it’s important to
remember that even moderate prolonged heat can cause serious problems.
According to state experts, one of the most important ways to fight
heat-stress problems is for neighbors to look out for their neighbors.
In that spirit, and because apartment communities offer the advantages
of neighbors living in close proximity to each other, the Texas
Apartment Association is continuing the "Neighbors CARE" program,
originally launched 14 years ago.
"Neighbors CARE" program promotes rental housing resident awareness of
heat stress and encourages residents to CARE for their neighbors to
help minimize the potential of someone suffering heat stress. We’re
asking you to participate in this program by sharing the "Neighbors
CARE" message included in this email and the Heat-Stress Precaution
tips and other information that is available from your local apartment
association and on TAA’s website at www.taa.org.
The "Neighbors CARE" message is simple. It encourages all rental housing residents to:
on your neighbors daily–especially the elderly, who may be more
susceptible to heat stress, and those on fixed incomes who may be
concerned about expensive utility bills.
Always take precautions to prevent heat stress. Remember, everyone is susceptible to the effects of heat stress.
any concerns you have about the health and safety of your neighbors to
the proper authorities. Report any problems with air conditioning
equipment promptly to management.
Educate yourself, your friends and neighbors about the signs of heat stress and steps to prevent it.
light of that fact, and the health and safety issues that could arise
from utility disconnects during times of extreme temperatures, we
strongly encourage our members not to exercise any legal rights to
disconnect electricity unless absolutely necessary. Under state law,
electricity, water and gas may not be cut off under any circumstances
other than for bona fide repairs, construction or emergency. See the
2012-2013 TAA REDBOOK, pages 374, 377 and 383-384, or visit the
Utilities Laws/Forms section of the TAA REDBOOK Online and search for
"discontinuance or interruption of utilities."
the same reasons, we encourage members to respond sensitively to air
conditioning repair requests. While availability of labor and materials
may necessitate some delays, we encourage you to respond to these
repair requests as promptly as the situation warrants and is possible
under the circumstances of your particular property and location.
utility companies also sponsor bill check-off programs that allow
customers to contribute to funds to assist elderly, ill and low-income
individuals with their utility bills. Some utility companies or other
community groups organize fan drives or other programs to distribute air
cooling equipment to low-income or elderly individuals. We encourage
you to participate in these programs as well, and urge you to promote
participation in them to your residents.